When you deal with a website that is more than familiar to you from the past, there’s a certain level of expectation from them in a sense that they must have fixed some of the problems (at least the smallest ones) that they had in the past.
Since I’m more than familiar with DigiSMM and its services, I have some things in mind that I would like to see changed, but I’ll get to that a bit later.
DigiSMM is one of those companies that provide a generic service, but in a way that causes pretty much the same reaction in anybody and everybody that experiences it or reads about it, and not in a good way.
If you’re interested in having a good experience with a company and its service unlike the one you’d probably have with the one stated above, try out Upleap and the services they offer. For those who are interested in finding out more things about Upleap in detail, check out my Upleap review and see what you should expect if you decide to go with this company.
I know people often like to keep their options open, so for that matter, I’ve made a list of some other services you’d probably want to check out:
|Instagram Service||Average User Rating||Pricing|
There’s a lot of stuff I found when I started to explore everything related to DigiSMM and their service, regardless of the fact that I looked into this company and its service a few times in the past.
I know that you are eager to find out about all the things related to DigiSMM and its service, so without any further introduction, let’s jump straight into this DigiSMM review and see what I found about this company.
What Is DigiSMM Exactly?
Before we even jump into the information I have for you, there are a couple of things you need to know about DigiSMM so everything else I’m about to share with you falls into place so you have the clearest possible picture of what I’m about to present to you.
DigiSMM is one of many companies providing services in the social media growth niche. To be more exact, their specialty is everything Instagram-related.
If you look at the top of the screenshot, you’ll see everything available for purchase on the official DigiSMM website.
This includes Instagram followers, Instagram likes, Instagram views, Instagram comments, and Auto Instagram likes (which is a feature we’ll talk about a bit later).
This might seem generic, but that’s not a rationalization that will lead us to much. The types of services on this website can seem generic, but the quality and the way they go about their business are not so generic (in not such a bad way).
All in all, all you have to know regarding this particular part is that DigiSMM is a company that claims to provide its customers with Instagram-related social media services.
Is DigiSMM Safe?
There are some criteria that a certain company has to fulfill in order to be considered optimal for regular use. One of them is safety.
Don’t get me wrong, although it’s only one word, safety means a lot of things. For example, personal safety, the safety of personal information, credit card information safety, etc.
If you ask me, all of these are equally important when picking a service to use and if you lack one, that’s a problem.
The best way to check if the security of a website is good or not without endangering any of your personal information is to resort to reading other people’s experiences with the specific company.
Two websites I like to visit when this kind of research is in question are Sitejabber and Trustpilot.
Unfortunately, Sitejabber turned out empty, which is not the first time that happened, so I turned to Trustpilot.
First of all, an average rank of 3.5 stars is not the least impressive. For me, anything above 4.0 doesn’t deserve anyone’s attention, but I had to give them the benefit of the doubt and see what the people had to say about DigiSMM and their safety features.
Seeing this really makes you question the safety of the website and the service offered on it. I don’t want to sound like I’m jumping to any conclusions, but this really is a strong indicator of what might happen to you if you decide to try out the DigiSMM service.
The sad part about this whole situation is that this is not the only comment pointing out the fact that people got scammed while using this company’s service.
Is DigiSMM legit even after reading all of this? I wouldn’t say so. The fact that the legitimacy of this service is based on the quality of the delivered service that is not always the best just indicates that there are some things that show how unsafe DigiSMM can be.
When a company decides to provide its users with a certain service, it’s obligatory that they provide them with the exact service described on the website, since that’s what the customers are paying for.
The fact that the followers are dropping is not anything new. This happens to a lot of people using a lot of different companies and services, but there’s something called “auto refilling” which is a term used for companies automatically refilling the followers that a customer lost.
If you see a company using this term, know that they probably care about their customers’ experience since they provide an unlimited amount of refills as long as the amount of followers on your account does not surpass the number of followers bought over their website.
Primary Problems With DigiSMM
There are quite a few problems with DigiSMM and their service, website, and overall way of doing business.
Here, I’ll note some of those problems for you with a detailed explanation of why I consider these things problems. I’ve also gone as far as to give a way to fix them for two reasons.
The first reason is to give you an insight into what a high-quality service and website would look like, and the other is to help them potentially solve the problems they have.
Truth be told, I don’t think they’ll take anything into consideration since there are a million other short reviews and customer comments that they didn’t take into consideration, but that doesn’t mean that I should neglect that part.
The first, and probably the easiest thing to change is their website design. The orange over black combination may seem like a good idea on paper, but it doesn’t look like it’s working for them.
A website needs to look inviting in order for people to go ahead and explore it, but the official DigiSMM website doesn’t give me that vibe. Also, the way a customer chooses their desired packages is also quite confusing.
I’ve also run into a problem where I would have to reload the page dedicated to selling Instagram followers in order to be able to scroll through the packages.
I’m not sure if someone else had the same problem, but this happened to me in the past as well.
As you can see, even now the pictures for the packages are off-centered from the arrows in the middle.
It just seems that they are having difficulties with the technical viewpoint which is unacceptable if you’re in the business as long as they have been.
The second thing I’d change is the way those followers, likes, and other packages look. The way they designed them is original, I’ll give them that, but there’s no real functionality in putting pictures front and center instead of the prices and the packages.
Now, let’s get to some real stuff. The first of them is the payment process. They claim that the process is secured by Safe & Secure, but it seems that that doesn’t matter much when you read all the comments related to DigiSMM on the official Trustpilot website.
Also, the whole process needs to be simplified. It only takes two pages. One for your Instagram handle, and the other for your credit card information, PayPal account, or your cryptocurrency (if that option is available).
Let’s get into the important stuff. There’s really one urgent thing, and that’s to provide your users with free automatic refills.
If a company is aware that the followers bought from them are dropping, which is common, then they should at least offer the automatic refill option.
There are some other companies that require you to tell them when the followers drop in order for them to refill them, and this is not even close to ideal. This is the company’s responsibility, and not yours.
Also, something that needs to be taken into consideration is raising the quality of the followers, likes, and everything else that they offer as a service since the prices are fine only if the followers are of good quality.
The last thing that I’d recommend changing is the way they allow their customers to contact them.
“How to contact DigiSMM?” you might ask. Well, it seems to be quite easy, but it turns out that’s not the case.
In order for you to contact them in the lower right corner of their website, you need to give your email. That means that this option is not much better than emailing them directly.
What they need to do is to implement a real-time chat with the customer support service in order for people to contact the company and ask anything and everything they need in order to get the full picture.
DigiSMM Review – My Final Thoughts
When a company so well-known is the main topic of an article, there’s a lot to be said and a lot to be read. I understand that since I remember when I knew nothing about social media or other services and read about them online, it was the same thing.
So, in order to help you, I made a list of all the pros and all the cons of DigiSMM and put them in a table so you can see them side by side.
This will lead you to an unbiased conclusion about this company, which is crucial when you’re thinking about using it.
Let’s take a look at that table:
|Bad website design|
|Followers are dropping|
|No real-time contact with customer support|
|Not safe enough|
Sadly, it seems that I haven’t been able to find one upside to using this service even after reviewing it from every possible angle.
This doesn’t mean that you’ll come to the same conclusion, but it definitely means that if I were you, I wouldn’t even consider using this service, but would instead look at some other alternatives and research them as well.
A good and lengthy research often leads to disappointment, but there are a few services out there that might suit you and meet your needs and requirements, so don’t give up!